Participants strengthen their communication and moderation skills and gain confidence in dealing with complex group situations. They will not only be able to apply Six Sigma methodological tools with confidence, but will also be able to lead and support project teams competently.
Core content of this module:
➡ Analyzing target groups and defining learning objectives in order to convey content clearly and effectively.
➡ Creating convincing presentations that are professional in terms of both content and visuals.
➡ Communication techniques for conflict management in order to recognize and defuse tensions at an early stage.
➡ Dealing confidently with difficult participants, e.g. in workshops or project meetings. ➡ Giving feedback and using coaching methods to promote development and strengthen motivation. e.g. in workshops or project meetings.
➡ Giving feedback and applying coaching methods to promote development and strengthen motivation.
➡ Time and resource management in projects to ensure that goals are achieved realistically and efficiently.
➡ Change management & dealing with resistance to successfully support change processes.
Become part of the Data Excellence Experience – we look forward to your participation!
Further modules and information: LINK
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You can find other interesting dates relating to quality management in the QZ-online.de diary
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